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Privacy Policy

Last updated: 16 July 2026

Who processes your data

  • Ravata Verebo, Egger-Lienz-Straße 130, 6020 Innsbruck, Austria, is the controller responsible for personal data collected through this website.
  • Contact for data protection questions: [email protected], telephone +43 512 279060.

Data we collect

  • Contact form submissions: name, email address and message content, sent by you when requesting information about cleaning services.
  • Technical data: browser type, approximate device information and pages visited, collected only where analytics cookies are accepted.
  • Cookie preferences: a small marker stored in your browser recording which cookie categories you have accepted.

Purpose and legal basis

  • Contact form data is processed to respond to enquiries about cleaning services, based on Art. 6(1)(b) GDPR (steps prior to a contract) or Art. 6(1)(f) GDPR (legitimate interest in responding to messages).
  • Analytics and marketing cookies are processed only with your consent, based on Art. 6(1)(a) GDPR, in line with the Austrian Telecommunications Act (TKG 2021) §165.

Storage duration

  • Contact form messages are retained only as long as needed to address the enquiry, and are deleted afterward unless a longer retention period is required by law.
  • Cookie consent preferences are typically stored in your browser for up to twelve months.

Your rights

  • Under the GDPR you may request access to, correction of, or deletion of your personal data.
  • You may object to processing based on legitimate interest, or withdraw consent for cookies at any time through the cookie settings link in the footer.
  • You may request that processing be restricted, or ask for your data in a portable format where technically applicable.
  • You have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde), Barichgasse 40-42, 1030 Vienna.

Data recipients

  • Personal data is not sold or shared with third parties for their own marketing purposes.
  • Where analytics tools are used, data may be processed by hosting or analytics providers acting strictly under our instructions as data processors.